Store Policies

STORE POLICIES

Thank you for shopping online at COMMUNION by Joy.

SHIPPING
All items are handcrafted and made to order. All shipments will have a turnaround time of 2 - 4 weeks. If in stock item will ship 2 business days after order is placed. You will receive a confirmation email when we receive payment and when it is shipped out.

All online orders in the United States are shipped via Fed Ex 2day with insurance and signature a flat rate shipping charge of $20.00.  Please note that additional charges will apply for rush orders and international orders are $100 flat rate and shipped via Fed Ex International.

RETURNS
Please let me know if you have any issues. Due to the nature of a handmade independent business, I cannot accept returns.
While we are confident that you will be satisfied with your purchase, because all of our pieces are handmade to order, all sales are final. We recommend that you confirm appropriate sizing for rings or any other customized pieces prior to placing your online order.

If an item shipped to you is defective, you may return it within the first 7 days after receipt.  We will make necessary repairs to the item and return it to you. You are responsible for shipping costs associated with any such returns, and we recommend that you insure any shipments for up to the value of the returned item.

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